TERMS OF SERVICE AGREEMENT

Last Revision Date : 05-07-2021

Please read these terms of service agreement  carefully. By using this website you agree to be bound by all of the terms and conditions of this agreement

The terms and conditions contained hereinafter (“TERMS OF USE“) shall apply to the use of the website https://emcphysio.in and any other linked pages, products, software(s), API keys, features, content or application services (including but without limitation to any mobile application services) in connection therewith, offered from time to time by ELECTRO MEDICAL CONTROL (“EMC” or “WE” or “OUR” or “US“) (collectively, “WEBSITE“).

Any person logging on to or using the Website (even when such person does not avail of any services provided in the Website (“SERVICES“)) (hereinafter referred to as a “USER“, “SELLER“, “YOU” or “CLIENT“) shall be presumed to have read these Terms of Use (which includes the Privacy Policy, separately put up on the Website) and unconditionally and irrevocably accepted the terms and conditions set out herein (these Terms of Use). These Terms of Use, together with the rest of the Policies (defined below), constitute a binding and enforceable agreement between the User and EMC. These Terms of Use do not alter in any way the terms or conditions of any other written agreement you may have with EMC for other services.

If you do not agree to this agreement (including any referenced policies or guidelines) please immediately terminate the use of this website.

 

PRODUCTS

The website offers products primarily used for healthcare purposes. By purchasing products on our website, you agree that you have gained sufficient knowledge on how to use these products correctly. You agree to use the website to avail services or purchase products for their intended legitimate use only. EMC will not be held liable for any financial, personal or third party losses arising out of incorrect usage of its products or services 

WARRANTY

All products are warranted for a period of One Year or as mutually agreed. The warranty is only valid for any manufacturing defects during the period of the warranty. The warranty is void for any of all of the following conditions : 

  •          No warranty for damage due to inconsequential damages, damage due to usage outside the permissible voltage and current limits, damage due to normal wear and tear
  •          No warranty for breakage because of mishandling
  •          No warranty for usage by untrained staff or negligence
  •         No warranty for attempted repairs by unauthorised personnel
  • No warranty for accessories and consumables

ACCOUNT CREATION

In order to purchase products or avail services on this website, you agree to provide personal information including and not limited to your name, address, company name, tax registration information, email address, contact numbers, government issued identity numbers, payment related bank information, etc. You agree that the information you provide is accurate and up to date. EMC is not responsible for any losses due to inaccurate or out of date information provided. You also agree that you will not impersonate anyone and will not perform any illegal transactions or actions while using the website. Any violations of laws is subject to strict penal action. 

PAYMENT

All payments are due on receipt. If a payment is not received or is declined the buyer forfeits the ownership of the purchased product or service.  If complete payment is not received, EMC has a right to withhold the purchase until the payment is cleared. 

SHIPPING POLICIES

Products will be shipped by hand delivery, air or surface courier delivery as applicable. Shipping charges wherever applicable will have to be paid extra and in addition to the prices of the purchased products. Any tax applicable on the shipping charges will also have to be paid.

EMC facilitates the user to track the shipment.

International shipments are governed by custom laws and the relevant terms and conditions as defined by the government and international agencies will be followed as applicable. An estimate about the shipping rates for international shipments can be made available on request.

REFUND/RETURN POLICY

EMC agrees to refund payment / replace items purchased on the website based on genuine complaints only.

CANCELLATION

An item can be cancelled up until payment has not been processed. Once payment has been processed, the order cannot be cancelled without applicable cancellation charges and taxes on the cancellation charges.